Platform Features

Everything you need. Nothing you don't.

Enterprise communications features — calling, routing, recording, analytics, integrations — without expensive hardware or vendor lock-in. Built for flexibility. Priced for reality.

Business Calling

Everything for business calling

HD Voice Calls

Crystal-clear call quality with wideband audio. Professional communications, every time.

Call Forwarding

Route calls intelligently to desk phones, mobiles or softphones. Never miss an important call.

Voicemail to Email

Voicemails transcribed and delivered straight to your inbox. Searchable and archived.

Call Management

Everything for call management

Call Queues & Hunt Groups

Distribute incoming calls fairly across teams. Queue management with hold music and estimated wait times.

Auto Attendants & IVR

Greet callers professionally with custom menus. Route to departments, extensions or voicemail automatically.

Advanced Routing Rules

Time-of-day routing, priority extensions, overflow handling and conditional call flows.

Mobility

Everything for mobility

Mobile Softphone App

Full business telephony on iOS and Android. Make, receive and transfer calls with business caller ID.

Browser Calling

Turn any laptop or desktop into a fully featured business phone with integrated headset support.

Remote Extensions

Work from anywhere. Team members access the full phone system from home, office or on the road.

Customer Experience

Everything for customer experience

Call Centre Tools

Agent dashboards, call transfers, conference calling and supervisor controls for professional contact centres.

Live Chat & Messaging

Integrate chat and messaging channels into your unified communications platform.

WhatsApp Business Integration

Connect WhatsApp messaging to your business communications system for omnichannel engagement.

Analytics & Reporting

Everything for analytics & reporting

Call Dashboards

Real-time performance metrics. See call volumes, hold times, agent performance and system health instantly.

Call Recording & Compliance

Secure, legally compliant call recording with easy playback, search and archive capabilities.

Performance Insights

Historical reporting and trend analysis. Identify improvement opportunities and optimise team performance.

Integrations & Collaboration

Everything for integrations & collaboration

Microsoft Teams Integration

Seamless calling from Microsoft Teams with Direct Routing. Teams becomes your unified communication hub.

CRM & Business System Integrations

Connect Salesforce, HubSpot, Zendesk and more. Screen pop, call logging and automatic note-taking.

Video Conferencing

Integrated video meetings with screen sharing, recording and meeting minutes for hybrid teams.

Works with the software you already use

Seamless integrations with Teams, Salesforce, HubSpot, Zendesk and more — so your phone system becomes part of your workflow, not a separate system.

Microsoft Teams

Direct Routing and presence sync

Salesforce

CTI and call logging

HubSpot

Call logging and analytics

Zendesk

Screen pop and ticket integration

Microsoft 365

Calendar and presence synchronisation

Google Workspace

Calendar integration

Coverage & Reliability You Can Trust

Enterprise infrastructure with carrier-grade resilience. Your communications stay connected, even when things go wrong.

Carrier-Grade Infrastructure

Built on resilient, redundant systems with multiple data centres and geographic failover.

Global Network Coverage

Connectivity across all major UK networks with international capacity for multi-site businesses.

99.9% Uptime SLA

Enterprise-grade availability guarantee with redundancy and automatic failover included.

Secure Communications

Encrypted calls, secure data storage and compliance with GDPR, HIPAA and PCI-DSS standards.

99.9%

Availability

Industry-leading uptime

256-bit

Encryption

Bank-level security

18ms

Latency

Crystal-clear voice quality

24/7

Support

Expert technical team

See the platform in action

Explore key features of our hosted PBX platform. Click through different modules to see how it works.

Active Calls

24

+3 min

Avg Wait Time

1m 22s

-12s

Team Availability

94%

+2%

Call Quality

98%

+1%

Call Queue

John Smith

+44 20 3882

02:14

Sarah Johnson

+44 20 3882

01:45

Mike Williams

+44 20 3882

00:33

Emma Davis

+44 20 3882

00:18

Team Status

Alice Chen

Available

James Brown

On Call

Lisa Thompson

Break

Robert Garcia

Available

Ready to see the full platform? Book a live demonstration with our team.

Ready to actually see what's possible?

Book a demo. See it in action. Talk to someone who actually understands hosted communications — no pressure, no nonsense.

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